Operations and process design
Clear, repeatable processes your team can follow.
Systems for founder-led businesses
Get the business out of your head.
We document how your business works, build the systems around it, and make it ready for AI. So the team can get on without asking you everything.
Untangle.Find out how the business really runs, and where it's stuck.
Systemise.Write it down, join it up and automate what should be.
Scale.Grow without everything going through the founder.
Working with us
Every business is different, but the route is usually the same. Each step makes the next one work better.
- 01
Understand how you run
Who does what, which tools, and where you want to get to.
- 02
Bring everything into one place
Documents, SOPs and policies centralised, ready for AI.
- 03
Build a simple, repeatable system
Processes documented, tools tailored or replaced.
- 04
Automate the repetitive work
Chasing, copying and re-typing, handled automatically.
- 05
Custom AI agents
AI that handles real work, with a person in control.
- 06
Keep improving as you grow
Ongoing refinement as the business scales.
What we build
The building blocks of your system. We use the tools you have where they work, tailor platforms like Notion where they fit, and build custom software where nothing does.
No one buys a business that lives in its owner's head.
- Less dependence on the founder for answers and decisions
- Repeatable delivery whoever's on shift
- Faster onboarding for every new starter
- A business that's worth more to buyers and investors
Case study
Tapyard: A tailored system for 180+ events a year.
The business
An independent events venue running weddings, club nights, private hire and productions.
The problem
Know-how spread across people, group chats and several apps, with too many questions going back to the owner.
What we built
A Notion handbook and SOPs, databases for bookings, staff and suppliers, automations between tools, and AI used in the day-to-day.
Let's untangle your business.
Book a 30-minute discovery call. Tell us how things run today and we'll tell you honestly where we'd start.